STORE POLICY
Thank you for shopping at www.kenshin-mannequins.com. Below, you'll find our store policies regarding purchases, returns, and customer service. If you have any questions or concerns, please don't hesitate to contact us.
Purchases:
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All purchases made through our website are subject to acceptance and availability.
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Prices are listed in MYR and are inclusive of any applicable taxes.
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Payment can be made securely online using credit/debit cards, PayPal, or other accepted payment methods.
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Shipping:
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We offer shipping using standard and express delivery options.
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Shipping costs and delivery times may vary depending on your location and the selected shipping method.
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
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Exchange:​
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In the unlikely event that you receive a defective or damaged item, please contact us within 3 days of receiving your order to arrange for a replacement or exchange.
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Customer Service:
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Our customer service team is dedicated to providing you with the best possible shopping experience.
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If you have any questions, concerns, or feedback, please don't hesitate to contact us via email or by Live Chat.
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We strive to respond to all inquiries promptly and to resolve any issues to your satisfaction.
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Privacy and Security:
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We are committed to protecting your privacy and ensuring the security of your personal information.
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Any personal data collected during the ordering process will be used solely for the purpose of fulfilling your order and will not be shared with third parties without your consent.
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Our website uses industry-standard encryption technology to ensure the security of your online transactions.
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Changes to Policies:
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We reserve the right to update or modify our store policies at any time without prior notice.
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Any changes to our policies will be reflected on this page, so please review it periodically for updates.
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Product Availability:
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While we strive to ensure that all products listed on our website are available for purchase, occasionally items may become out of stock due to high demand or other factors.
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In the event that an item you have ordered is out of stock, we will notify you as soon as possible and provide options for a replacement or a refund.
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Product Descriptions:
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We make every effort to accurately describe and depict our products on our website.
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However, please note that slight variations in color, size, and design may occur due to differences in display settings or manufacturing processes.
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International Orders:
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For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery.
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We are not responsible for any delays or additional charges incurred during the customs clearance process.
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Cancellations:
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Orders cannot be canceled once they have been processed and shipped.
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If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
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Promotions and Discounts:
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From time to time, we may offer promotions, discounts, or special offers on our products.
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Please note that these promotions may be subject to specific terms and conditions, and certain exclusions may apply.
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Feedback and Reviews:
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We value your feedback and encourage you to leave reviews and ratings for products you have purchased.
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Your input helps us improve our products and services and ensures that we continue to meet your needs and expectations.
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Legal Disclaimers:
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We, www.kenshin-mannequins.com reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.
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We are not liable for any damages, losses, or liabilities arising from the use of our products or services.
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By shopping on our website, you agree to abide by the terms and conditions outlined in our store policies. Thank you for choosing www.kenshin-mannequins.com. We appreciate your business!