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Frequently Asked Questions

  • 1) What types of products does your company offer?
    Our company specializes in fashion mannequins, including traditional mannequins, life-size silicone mannequins, and dynamic action figures for home decoration and event displays.
  • 2) Are your mannequins suitable for professional use?
    Yes, our mannequins are designed to meet the needs of fashion designers, retailers, event planners, and home decor enthusiasts alike. They are crafted with quality materials and attention to detail to ensure durability and visual appeal.
  • 3) Do you offer customization options for your products?
    While some of our products come in standard designs, we do offer customization services for certain items. Please reach out to our customer service team to discuss your specific requirements.
  • 4) What materials are used to make your mannequins?
    Our mannequins are crafted from a variety of materials, including fiberglass, silicone, resin, metal and other high-quality materials. Each material is chosen for its durability, realism, and aesthetic appeal.
  • 5) How do I place an order on your website?
    Placing an order on our website is easy! Simply browse our products, select the items you wish to purchase, add them to your cart, proceed to checkout, and follow the prompts to enter your shipping and payment information.
  • 6) What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards, PayPal, and ATM Deposit or Online Banking. You can choose the option that is most convenient for you at checkout. Prior to making any payment, please reach out to us via WhatsApp to confirm the accuracy of your order information.
  • 7) How long does shipping take?
    Shipping times may vary depending on your location and the shipping method selected. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the progress of your delivery. Production Lead Time: 1-2months
  • 8) What is your return policy?
    We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact our customer service team within 3 days of receiving your order to arrange for a return or exchange.
  • 9) Do you ship internationally?
    Yes, we offer international shipping to many countries around the world. Please note that additional shipping charges and customs fees may apply for international orders.
  • 10) How can I contact your customer service team?
    If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. You can reach us by email or Live Chat.
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